Supporting Our Customers During COVID-19
To our valued customers, partners, and friends:
We hope you and your loved ones are together, safe and healthy amid these unusual and uncertain times.
As we all continue to adjust our daily lives during the global COVID-19 pandemic. As you take steps to adapt your own businesses to the challenges ahead, we would like to assure you that we remain committed to providing you world class services and products.
Business Office Closure & Customer Service Team Working Remotely: We are requiring our employees who normally work out of our business office to work from home, including our Customer Support team. Due to the order in effect by the state of California, we are required to close our office until further notice. However, we are committed to serving you as best we can while we work remotely.
We are set to maintain our regular operations in the event of further unforeseen circumstances that impact our customers. Our distributed infrastructure, managed from multiple independent locations around the world, enables us to continue providing regular services to our customers.
All support issues (or calls) should continue to be directed to the our Support Helpdesk Ticket System:
iDotz.Net – https://support.idotz.net
dot.FM – https://support.dot.fm
iRRP.Net – https://support.irrp.net
We will continue to monitor the situation closely and rest assured we will continue delivering the services you already know and trust. If you have any questions or concerns please reach out to Support Helpdesk. We appreciate your loyalty and look forward to serving you in the future.